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| Q: How do I get to SummerWinds?: |
Answer:
Please visit our Locations page for driving directions and a map to each of our six South Bay Area stores. |
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| Q: What are SummerWinds store hours?: |
Answer:
Our store hours change seasonally. The best way to find out what our current store hours are is to visit our Locations page.
If you are checking to see if we are open on a Holiday, or if we have special hours on a holiday, please check the Calendar of Events page. |
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| Q: What is the best way to contact SummerWinds?: |
Answer:
The best way is to simply send us an email or give us a call. Our phone number, address, store hours, driving directions and a map are all available on our Locations page. |
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| Q: What seminars are scheduled this month?: |
Answer:
To find out what seminars and special events are coming up, visit our Calendar of Events page. Or join our Gardener's Rewards Club! Rewards Club members receive regular emails that can include event information, notice of upcoming sales, special Club shopping discounts and more! |
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| Q: Does SummerWinds have any job openings right now?: |
Answer:
Hiring is done at the store levels. Contact the manager at the store(s) you are interested in. They will let you know if your skills and/or experience match any positions they have open at this time. Click here for a list of store locations. |
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| Q: How do I change my Gardener Rewards Club account, or unsubscribe?: |
Answer:
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| Q: How can I found out what my points balance is?: |
Answer:
Your point balance is on the bottom of each receipt when you purchase at one of our stores. The receipt shows your current balance and the points earned from that sale.
If you have misplaced a recent receipt, just let us know the account number you use (Your Phone Number) and we can look up your point balance for you. |
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| Q: I don't live anywhere near one of your stores, can you still help me?: |
Answer:
Our expertise only extends as far as the San Francisco Bay Area, where we and our six California Bay Area SummerWinds Nursery retail locations reside; USDA Hardiness Zone 9 and Sunset's Western Climate Zones 14, 15, 16, and 17. We are sure that there is an independent nursery closer to your location that can assist you with all of your gardening needs. Please support your local business. |
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| Q: Do you have a landscaper to recommend?: |
Answer:
We are happy to recommend:
Joyce Okumura of J. Okumura Landscape Design and Garden Consultants
(408) 482-1586
PO Box 110306, Campbell, CA 95011-0306 |
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| Q: What do I do if I have a non-plant product I'd like to sell to SummerWinds Nursery?: |
Answer:
Our Hard Goods Buyer is not currently accepting any new direct products. We recommend you work with a local gardening distribution company. They would be able to manage and sell your product locally. We recommend Commerce Corporation; a leading Independent Garden Supply company - http://www.Commercecorp.com. |
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| Q: What do I do if I have plants I'd like to sell to SummerWinds Nursery?: |
Answer:
You can email us through the "Contact Us" page. Any information you send will be forwarded to our Green Goods Buyer. He will contact you if there is interest in your product. {link to Contact Us page} |
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| Q: What do I do if I have gift products I'd like to sell to SummerWinds Nursery?: |
Answer:
Our Gift Buyer is not currently accepting any new products for 2009. We will be accepting product samples/information October to December at:
SummerWinds Nursery
c/o Gift Buyer
1506 Dell Ave, Suite A
Campbell, CA 95008 |
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| Q: If I come and buy the plants, will you deliver them to my home?: |
Answer:
Yes. Take a look at our Planting and Delivery Services. |
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| Q: Will you plant the tree I purchase?: |
Answer:
Yes. Take a look at our Planting and Delivery Services. |
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| Q: I know I filled out a card and turned it in, why does the cashier say there is no information in my Rewards Club account?: |
Answer:
Sometimes the information turned in with your SummerWinds Gardener's Rewards Club enrollment card does not make it to the customer's account. Whether it was due to an illegibility or simple data entry error. We would be more than happy to correc the issue by taking your information again and entering it into your account.
Phone/Membership Number:
First & Last Name:
Stree Address or PO Box:
City, Sate & Zip: |
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| Q: Why can't I buy your plants online?: |
Answer:
At this time we do not offer e-commerce via our web-site. Please contact your nearest store directly and they will be able to arrange an order/purchase. |
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| Q: I don't live anywhere near one of your stores, can you ship me plants or products?: |
Answer:
Unfortunately, we do not ship live materials, whether interstate or intrastate. Our website represents the products that we carry in our six California South Bay Area retail locations. Sorry we are unable to help you. We recommend you find an online catalog that carries a large range of plants and specializes in shipping. |
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| Q: How do I get a job at SummerWinds Nursery?: |
Answer:
Hiring is done at the store levels. We recommend you contact directly the managers of those stores you are interested in.
Here is a link to our page on employment with SummerWinds Nursery. Applications in a .PDF file that can be downloaded and viewed with Adobe Acrobat Reader is available here:
http://www.summerwindsca.com/index.cfm?fuseaction=prodLines.detail&recID=19
San Jose, 4606 Almaden Expwy, 408-266-4440, Manager: Dago Mora
Cupertino, 1491 S. De Anza Blvd, 408-996-8355, Manager: Kim Duggan
Palo Alto, 725 San Antonio Rd (@Middlefield Road) 650-493-5136, Manager: Bob Voshall
Sunnyvale, 861 E. El Camino Real, 408-245-4532, Manager: Scott Dunbar
Campbell, 2460 S. Winchester Blvd, 408-866-0171, Manager: Jose Menendez
Mountain View, 805 Yuba Dr (behind BMW dealership), 650-967-3154, Manager: Mike Dutcher |
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| Q: How can my local group get donations from SummerWinds?: |
Answer:
Donating is done at the store levels. We recommend you contact each store manager directly. They will let you know if they are able to assist your program at this time.
San Jose, 4606 Almaden Expwy, 408-266-4440, Manager: Dago Mora
Cupertino, 1491 S. De Anza Blvd, 408-996-8355, Manager: Kim Duggan
Palo Alto, 725 San Antonio Rd (@Middlefield Road) 650-493-5136, Manager: Bob Voshall
Sunnyvale, 861 E. El Camino Real, 408-245-4532, Manager: Scott Dunbar
Campbell, 2460 S. Winchester Blvd, 408-866-0171, Manager: Jose Menendez
Mountain View, 805 Yuba Dr (behind BMW dealership), 650-967-3154, Manager: Mike Dutcher |
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